Frequently Asked Questions
We offer Print, Signage, and Promotional Products—including business cards, flyers, brochures, banners, stickers, and branded marketing materials for businesses and events across Melbourne.
To place an order with Boombam Printing, simply visit our website at www.boombamprinting.com.au and browse our product offerings. Select the desired product, quantity, and add it to your cart. Proceed to the checkout process, where you will provide your shipping information, choose the shipping method, and make payment. Once the order is confirmed, you will receive an order confirmation email.
We accept various payment methods, including major credit cards Visa, Mastercard Via Secure Stripe Payment or direct deposit into our account. During the checkout process, you can select your
preferred payment option
Our Bank Details are:
Bank: Boombam Printing Commonwealth Bank
BSB No: 063-250
Account #: 11362372
We accept PDF, InDesign (.indd), Illustrator (.ai, .eps), and high-resolution files at 300 DPI.
If you’re using Word or Publisher, export your file as a PDF to keep formatting intact.
If you need to cancel or modify an order, please contact our customer support as soon as possible. We will make every effort to accommodate your request. However, please note that order cancellations or modifications are subject to our discretion and may not be possible if the production process has already begun.
The delivery timeframes depend on factors such as the product, quantity, and shipping destination. Estimated delivery times will be provided during the ordering process. Please note that delivery times are approximate and may vary due to unforeseen circumstances beyond our control.
Yes, once your order is shippd, we will provide you with a tracking number or link to monitor the progress of your shipment. You can use this information to track your order on the carrier’s website.
We strive for customer satisfaction. If you receive a product that is damaged, defective, or significantly different from what you ordered, please contact our customer support within 3 days of receiving the order. Our customer support team will guide you through the re-print or refund process.
Yes, we offer discounts for bulk or wholesale orders. Please reach out to our customer support or fill out the wholesale inquiry form on our website to discuss your specific requirements and receive a customised quote.
